Delfins is looking for A Hospitality Duty Manager
(40 hours)
Are you ready to take the lead and make a real impact on the guest experience, while guiding your team to perform at their best every day? For our resort, we are looking for a:
Hospitality Duty Manager (40 hours)
Who are you?
You are a natural leader with a passion for hospitality. You know how to motivate a team while ensuring an outstanding guest experience.
You are visible on the floor, approachable for both guests and colleagues, and thrive in a dynamic environment. You stay calm under pressure, think in solutions, and always keep quality and service top of mind.
With your strong communication skills and hands-on mentality, you create a positive atmosphere and ensure everything runs smoothly.
”Every day at Delfins is an opportunity to learn and grow in my role.”
- Adriana (Supervisor, Housekeeping) -
What will you do?
As Hospitality Duty Manager, you are the face of the daily operation and ensure everything runs smoothly throughout your shift.
You play a key role in delivering an excellent guest experience and supporting the team across departments.
Your responsibilities include:
- Leading and coordinating the daily hotel operation during your shift
- Making independent decisions in the absence of department managers
- Ensuring strong collaboration between departments
- Being visible and approachable for both guests and colleagues
- Acting as the final responsible person within the hotel during your shift
- Handling guest complaints and complex requests personally
- Monitoring and improving guest satisfaction
- Creating memorable moments for guests
What do we ask for?
You are an enthusiastic and service-driven professional who enjoys working in a team and delivering high-quality guest experiences.
- You are guest-oriented and service-minded
- You are solution-oriented and perform well under pressure
- You have strong planning and organizational skills
- You communicate clearly and know how to motivate others
- You are proactive and focused on quality
- You speak English; Spanish and Dutch are preferred
- Knowledge of Papiamentu is a plus
What do we offer?
You will be welcomed by a team of enthusiastic and motivated colleagues. At Delfins, we take great care of our guests, but just as much of you.
We offer a competitive salary and attractive secondary benefits, including a savings scheme, partner discounts, and 20 vacation days per year.
Through our connection with Hilton, you become part of an internationally recognized hospitality organization, with access to global training opportunities, career growth, and hotel discounts worldwide.
Additional benefits include:
- Relocation support for candidates from abroad
- Temporary housing for up to three months
Our goal is to create an environment where you feel valued and can grow, together with a team that strives for excellence every day.
About Delfins
We are proud of Bonaire, and Bonaire is proud of us.
Delfins Beach Resort Bonaire is beautifully located by the sea and known for its high-quality facilities, strong service, and unique experiences. As part of the Tapestry Collection by Hilton, we are connected to a global network while maintaining the distinctive identity of Delfins.
Together with our team, we ensure that every guest has an unforgettable stay and truly embraces Bonaire.
Apply now!
Send an email to
werk@delfinsbeachresort.com. Briefly tell us who you are, why you are applying, and why we should hire you. A CV is optional.
Would you like to know more about this position first? Our HR colleague Suzan will be happy to tell you more. You can reach her via the email address above or by phone at +599 715 5000.