Delfins is looking for a full-time supervisor F&B
about the role
Are you an energetic hospitality professional with natural leadership skills and a passion for service? Do you know how to motivate a team, maintain overview during busy shifts, and create unforgettable guest experiences? Then we are looking for you!
Who are you?
As an F&B Supervisor / Service Supervisor, you will be responsible for the daily operational management of the service team at Delfins Beach Resort Bonaire. You ensure that service quality and guest experience are delivered at the highest level and are visibly present on the floor as a hands-on supervisor.
You will assign tasks, monitor operational progress, and make adjustments where necessary. In addition, you will coach team members during shifts, support operational challenges, and ensure guests feel welcome and fully enjoy their stay.
With your guest-focused attitude, hands-on mentality, and eye for detail, you will make an important daily contribution to the quality and reputation of our Food & Beverage outlets.
”Every day at Delfins is an opportunity to learn and grow in my role.”
- Adriana (Supervisor, Housekeeping) -
What will you do?
· Daily operational supervision of the service team during shifts.
· Assigning tasks and ensuring efficient execution of operations.
· Actively working on the floor and supporting the team where needed.
· Monitoring service quality, guest experience, and team presentation.
· Identifying and resolving operational challenges during service.
· Professionally handling guest requests, wishes, and complaints.
· Guiding, coaching, and training team members.
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Ensuring compliance with HACCP, safety, and company regulations.
What do we ask for?
· You are an enthusiastic and guest-oriented supervisor who thrives in a dynamic hospitality environment.
· You maintain overview, are visibly present on the work floor, and know how to bring out the best in your team.
· You are hospitable, professional, and service-oriented.
· You have a hands-on mentality and actively work alongside the team.
· You remain calm under pressure and adapt quickly during busy moments.
· You possess strong communication and organizational skills.
· You know how to motivate and positively lead colleagues.
· You have an eye for quality, detail, and guest experience.
· You are solution-oriented and take responsibility.
Required Education & Experience
· MBO working and thinking level (vocational education level).
· Completed relevant hospitality education, preferably in Hotel Management or Hospitality.
· Minimum of 2–3 years of relevant experience in hospitality or restaurant service.
· Experience coordinating or supervising colleagues is a plus.
· Knowledge of F&B processes and hygiene regulations (HACCP).
· Good command of Dutch and English; additional languages are a plus.
What do we offer?
At Delfins, we believe that taking good care of our guests starts with taking good care of our team. That is why we provide a supportive and professional working environment where your well-being and development are just as important as delivering excellent service to our guests.
You will become part of an internationally recognized hospitality organization through our connection with Hilton. This provides access to a global network of training programs, development opportunities, and career paths, as well as attractive discounts on hotel stays within the Hilton portfolio worldwide.
In addition, we offer attractive secondary employment benefits that support both your professional and personal life. These include participation in a savings plan, various discounts with partner organizations, and employee benefits such as 20 vacation days per year.
As a member of the Delfins team, you will also enjoy exclusive employee discounts, including:
· 50% discount on stays at Delfins Beach Resort
· 25% discount at our Food & Beverage outlets
Our goal is to create an environment where you feel valued, supported, and motivated to grow, while being part of a team that strives for excellence every day.
About Delfins
Delfins Beach Resort Bonaire is one of the leading resorts on Bonaire, beautifully located by the sea and renowned for its high-end facilities, outstanding service, and the award-winning restaurant Brass Boer Bonaire. As part of the Hilton Tapestry Collection by Hilton, we are connected to an international network of unique hotels while maintaining the distinctive identity of Delfins.
We welcome our guests with open arms and invite them to experience our resort and the island in all its beauty.
Our culture is defined by a relaxed atmosphere, personal attention, and a strong focus on quality.
Our motto is: Let’s create sparkles – every day.
Apply now!
Would you like to work in a place that feels like a vacation while growing professionally in a high-end hospitality environment? We would love to meet you.
Please send your motivation letter and CV to:
📧 werk@delfinsbeachresort.com
Would you like to know more about this position first? Our HR advisors are happy to tell you more. You can reach us by email or by phone at +599 701 7677.
Perhaps you will soon become part of one of the most exclusive resorts in the Caribbean.